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Because of the volatile business environment, organizations are in a state of unprecedented change, which numerous observers have called chaos. Under current, unstable, perhaps chaotic, conditions, there is a window of opportunity for human resources (HR)/change leader professionals to step up to areas of conflict, chaos, and confusion in organizations. The opportunity currently available to HR professionals is obviously open to all stakeholders in organizations. Eventually someone will claim this opportunity. In changing, unpredictable, chaotic organizations, the HR groups stand out as likely claimants because of their generally applicable skill sets. However, this is a new, confrontational leadership role that HR personnel have not filled in the past. Some HR personnel will not be interested, some will not have what it takes. HR stars will definitely be “in the gate” and have what it takes. This paper describes how HR stars behave, and what they can accomplish in chaotic organizations.

Purpose – The purpose of this chapter is to explore the differing ways in which emancipation is conceived by (Burawoy, 2004) four types of sociology: professional, public, critical and policy. The chapter argues that taken in isolation these sociologies generate issues in research that can only be resolved by reference to the activities of other branches of the sociological enterprise.

Approach – The chapter starts with a conflict of values in public sociological research, where the researcher is confronted with respondents whose ‘voice’ is characterised as racist.

Findings – The chapter argues that whilst public sociology attempts to provide voice to marginalised social groups it often makes arbitrary judgments over the palatability of certain voices, preferring voices sympathetic to the sociological enterprise over populist voices. The nuance here is illustrated as a tension between public and critical sociology that is often overlooked in the literature.

Research implications – The chapter argues that to successfully make sociological judgments to marshal between divergent voices, public sociology needs to re-discover its relationship with professional sociology, in terms of its engagement with political normativity and uses of evidence. Ultimately, for the sociological enterprise to be emancipatory it has to have a functioning interdependence between its four main activities.

Jonathan Swift’s masterpiece, Gulliver’s Travels, considered at first a children’s book, has been for a long time the subject of a debate among philosophers, political scientists, and literary critics. Apart from its keen political satire, Gulliver’s Travels approaches in a very non‐standard way interesting socioeconomic topics such as the legal system, political science, and colonisation. Moreover, Swift provides interesting insights about human nature and behaviour when describing the nations visited by Captain Gulliver. This paper examines to what extent economic philosophy can contribute to the understanding of Gulliver’s Travels, and what economists can learn from Swift’s extravagant digressions.

Allyn Young′s lectures, as recorded by the young Nicholas Kaldor, survey the historical roots of the subject from Aristotle through to the modern neo‐classical writers. The focus throughout is on the conditions making for economic progress, with stress on the institutional developments that extend and are extended by the size of the market. Organisational changes that promote the division of labour and specialisation within and between firms and industries, and which promote competition and mobility, are seen as the vital factors in growth. In the absence of new markets, inventions as such play only a minor role. The economic system is an inter‐related whole, or a living “organon”. It is from this perspective that micro‐economic relations are analysed, and this helps expose certain fallacies of composition associated with the marginal productivity theory of production and distribution. Factors are paid not because they are productive but because they are scarce. Likewise he shows why Marshallian supply and demand schedules, based on the “one thing at a time” approach, cannot adequately describe the dynamic growth properties of the system. Supply and demand cannot be simply integrated to arrive at a picture of the whole economy. These notes are complemented by eleven articles in the Encyclopaedia Britannica which were published shortly after Young′s sudden death in 1929.

This paper explores the adoption of a relationship marketing paradigm by the National Basketball Association. A contextualist framework was used to explore the context, content and processes of this change that evolved over a 17-year time period. Personal interviews were conducted with leaders of this league and over 80 documents were reviewed and content analyzed. The results of this study provide insights into relationship marketing and organizational change for sport managers.

Black women’s contributions to the struggle for educational equality and to the USA Civil Rights Movement have been deplorably under-examined and scarcely evident in educational literature. This historical, biographical account documents the life and challenges of one brilliant woman, Mamie Phipps Clark, PhD. The purpose of this paper is to consider how Mamie Phipps Clark encountered and connected with Thurgood Marshall to advance social justice and the historical outcomes in the Brown v. Board (1954) decision. More importantly, the ways in which young Black children perceived racial awareness and self-identity are examined, and the perniciously damaging effects frequently stated by children’s and their negatively held attitudes about skin color were revealed in her work (Clark and Clark, 1950).

This historiography examines Dr Mamie Phipps Clark’s scholarship. Central to Brown v. Board of Education was Dr Mamie Phipps Clark’s research agenda. She contributed to the USA’s history in the pursuit of justice and equity for children. To adequately prepare social studies and civics educators and students, the unknown has to be realized. To embrace Clark’s accomplishments within the educational literature is to forge a vast path of knowledge about children’s identity, racial awareness and psychological well-being. She worked determinedly for just ideals for generations of children and women preparing the way for just educational integration.

Nevertheless, until women, and essentially Black women’s scholarship and civic contributions are valued as imperative to foundational educational, civic, social studies, history canons the entirety of history remains veiled. When women’s scholarship by which our country achieved civic ideals is fully accepted, multicultural educators for social justice and action will claim Mamie P. Clark’s merited inclusion in the social studies and educational canon. Without the position, knowledge and expertise of Judge Thurgood Marshall, the momentous 1954 movement toward educational equity and civic righteousness would not have occurred. It took his skill, but mostly his powerful Black maleness to bring about just passage of Brown v. Board. Further, without the influential testimony of Dr Kenneth Clark at Brown v. Board the crucial argument of the “pernicious effects of segregation” would have not influenced the court in the same fashion as that of a Black woman. In fact, in one account (Pohlman, 2005), Mamie, P. Clark’s work is not mentioned when referencing a court cases’ detailed circumstances of the doll studies. Interestingly, Dr Henry Garrett, Mamie’s racist doctoral advisor is mentioned in the preliminary Virginia segregation court case as a prominent witness in this integration case without note of Dr Mamie Phipps Clark.

Howard University’s motto, Veritas et Utilitas, Truth and Service was key to Charles Houston, Thurgood Marshall, Mamie P. Clark and Kenneth Clark’s moral code. They lived the possibility to intensify equitable, equal, and accessible education by enacting legal civil rights agency and action. Nevertheless, pending any woman scholar, essentially women civic scholars, Black women’s foundational social studies scholarship and contributions are wholly vital to our educational history and canons. It is only when women’s precedents are included into the literature by which our country achieved civic justice, then social studies educators and educational researchers may begin to achieve gender inclusive practice while transforming social studies scholarship to better all students’ worlds.

Dr Mamie Phipps Clark’s work endures, as does her history and advocacy for generations of children, especially children of color, as well as women scholars. Her equitable, historical place will be actualized as long as scholars continue to herald her scholarship and contributions to the civic and social studies canon of literature.

Dr Mamie Phipps Clark. Central to Brown v. Board of Education was Dr Mamie Phipps Clark’s scholarship. She contributed to the USA’s history in the pursuit of justice and equity for children. To adequately prepare social studies and civics educators and students, the unknown has to be realized. To embrace Clark’s accomplishments within the educational literature is to forge a vast path of knowledge about children’s identity, racial awareness and psychological well-being. She worked determinedly for ideals for generations of children and women preparing the way for educational integration.

This study aims to look at the performance, communication structure and media choice for swift teams (STs) formed with the purpose of recovering from operational emergencies in manufacturing. The problem-solving process associated with these ad hoc teams include an early stage, where the main goal is to restore the process to working conditions, and a later stage, longer in duration, where the root cause of the problem is found and eliminated.

Based on field data from an industrial manufacturing operation, the authors test hypotheses by means of regression models.

It was found that in the evolution from early to later stage, media usage shifts from highly synchronous to asynchronous and the structural characteristics of the teams' collaboration networks mutate as well. These effects are different when comparing high- vs low-performing teams.

The study contains data for only one company, limiting the external validity of the conclusions. The sample was predominantly male. Participant attrition and other potential covariates not included in the study can be additional limitations.

More successful teams adapt their communication patterns more rapidly, going from an initially decentralized organization to a more centralized one. These changes in network patterns open a new view of ST’s success, based on network characteristics rather than on aggregate measures. The conclusions yield insights for interventions that may increase the success rates of these teams and reduce production line downtime.

The two stages in the operational emergency problem-solving process have to the authors’ knowledge not been addressed simultaneously in previous research, which is attempted in this paper as its main theoretical contribution. Moreover, previous studies dealing with ST’s success have only looked at aggregated measures impacting effectiveness and never to how their communication networks evolve along the path to problem resolution. The network view of the evolution of the ST from a relatively disorganized impromptu agglomeration of individuals to an effective problem-solving organization is to the authors’ knowledge first presented.

At a meeting of the Council of the Royal Borough of Kensington on February 29th, ALDERMAN A. G. McARTHUR, Chairman of the Public Health Committee of the Council, brought up a Report as follows— “We have received replies from nineteen City and Borough Councils to the circular letter addressed to them by this Council protesting against the suggestion made by the Board of Agriculture and Fisheries that, before proceedings under the Sale of Food and Drugs Acts are instituted on analytical evidence in respect of milk there should be a preliminary investigation by an officer of the Local Authority, or that the milk producer should be given an opportunity of offering an explanation.

France's defeat by Germany in 1940 is one of the most shocking events in the annals of military history. Explanations for France's defeat have traditionally focused on battlefield mistakes, an unmotivated population, and even bad luck. Yet, the seeds of France's failure were sown long before her 1940 surrender. The purpose of this paper is to examine the presence of groupthink in the French General Staff during the interwar years with its deleterious effect on France's military preparedness.

Groupthink is used to understand the reasons behind France's decisive defeat at the start of World War II. Historians of the period and primary and secondary works were consulted and analyzed.

Multiple examples of the main eight groupthink symptoms were identified from the documentary evidence. Groupthink present in the French General Staff had an adverse impact on the France's preparations. Groupthink led to the downplaying of important information, the failure to question vital assumptions about German capabilities, and the misapplication of new military technology. This led to inflexibility and the inability to respond to innovative German technology and operational doctrine.

Groupthink is useful in explaining complex historical events – events which often have been attributed to poor leadership, corrupt or incapable politicians, or simply luck. The application of social science theory and methods to well‐documented events, whether “historical” or otherwise has the potential to enrich the understanding of these events and the ways in which they may be studied.

This study also contributes to evidence on groupthink and the application of theory in social science and management to the study of well‐documented historical events.